FAQ

( A ) How does this website work?

My website works similar to Netflix, so I sell Access to my HD Quality Thorough Step by Step instructional Video Tutorials through my website, then they can be streamed instantly after purchase. 

( B ) How do I Join or Purchase a Tutorial?

All it takes to join up, is to choose any tutorial in which you wish to purchase. Click on it, notice the labels, first there is "Trailer & Share " Scroll down more and you'll see the label " Tutorial " Click the first or single video under this label/title. Once you do this, scroll back up and click "Get Access" that is displayed on the large video player, and follow through with the simple payment options. You have choices such as : individual purchases and monthly or yearly subscriptions! What are those? Click " Purchase Options " Tab at the top or click here :

https://yourbookofmemories.usc...Then Bingo, your account is then created automatically!

( C ) Where do my purchases go?

What you purchase here, stays here in the website or app. It is not able to be downloaded onto your personal computer as a file, that would be piracy, stealing, and illegal. If you want more info on the app, click here : https://yourbookofmemories.usc...
NOTE : Purchases cannot be made through app and must be done through a web browser.

( D ) Are their PDF files or pictures?

There is no PDF file or pictures. All my tutorials are instructional videos with the additional downloadable "Cut-list & Supplies" documents.

( E ) What is a Cut-List & Supplies Document?

 A "Cut-list & Supplies" document is a file with a list of all measurements and scoring. Which is accompanied by a list of specific supplies needed to create a specific book along with me. These files are able to be saved to your phone, tablet or computer. To see an example of a Cut list Click here : https://yourbookofmemories.usc...

( F ) Can I purchase just the Cut-list & Supplies Document?

The "Cut-list & Supplies" document(s) come together with purchasing a specific video tutorial. They are not sold separately. 

( G ) How do I access the video(s) or subscription I purchased?

Upon payment of an individual video or a subscription, you will then have access to watch and craft along with me instantly! If you purchased a specific individual tutorial, you will see it in your library, you click it then select the tutorial, and press play, easy! If you purchased a monthly or yearly subscription, you have access to all content, select any, and press play!

( H ) Can I download my purchased tutorials onto my computer?

There is no ability to download/save the video onto your computer...because that would be piracy. So your purchases grant you access to tutorials through my website, right here, for streaming. 

( I ) What's the difference between Individual Purchases and Subscriptions?

Click Here https://yourbookofmemories.usc...for details on purchase options so you understand the difference between “ Individual purchases ” and “ Subscriptions ”

( J ) What type of download can I do?

The type of downloads that can be done would be on the app. Once you have purchased tutorials, download my app and from there you can download your purchased tutorials onto the app itself for offline viewing! For more app details please click here https://yourbookofmemories.usc...

( K ) Why is my Cut-list & Supplies document not downloading?

For easy viewing, download my free app “ Your Book of Memories ” on iOS App Store or Android Google Play Store! There you will also have the ability to download your individually purchased tutorials ( or paid monthly or yearly tutorials ) straight onto the app itself, where it is stored to view offline. Your cut-lists can also be downloaded from the app, or regular web browser to save as a file on your computer.

There are few things that may be causing trouble when downloading the cut-list(s) 

1. It may be your iPad or tablet that does not have an office word program to support the cut-list document. 

2. If using a Desktop Computer or Laptop, your web browser may have a safety or security feature that my be denying the download. 

3. Not common, but happens, you have not a office or word program installed onto your desktop computer or laptop. 

( L ) How can I keep track of my purchased tutorials on the app? 

There is a favoriting feature on a regular web browser as well as the YBM App.

Any tutorials in which you have access to, you can add them to your favorites folder for easy access. Just click or tap them, scroll down, click or tap the star icon “add to favorites “  then it will be in your favorites folder! This is also a great feature to keep track of your individual tutorial purchases on the app, since it has no “My Library” option like the regular web browser does.

( M ) How do I unsubscribe/cancel membership?


While logged in, click on Dashboard, Billing , Change Plan, Cancel Membership, then click "ok" to confirm :)

Here is a how to video on how to unsubscribe/cancel membership on a desktop computer or laptop :