Frequently Asked Questions

How do I purchase an individual class?

Select a class you'd like to take, then scroll down under the " CLASS " tab, and select " Part 1 " then scroll back up and select "Get Access" From there you can select the one-time payment option.

If I subscribe, do I have access to all classes?

Yes, you gain instant access to all 68+ Classes. That's every class I've ever created in my career ;)

Why is my Cutlist & Supplies document not downloading?

First and foremost a student must be logged in, in order to access the download button. It will be located at the bottom of the screen for any tutorial. Scroll until you see a resources tab, click it and the button should appear.

There are few things that may be causing trouble when downloading the cut-list(s)

1. It may be your iPad or tablet that does not have an office word program to support the cut-list document.

2. If using a Desktop Computer or Laptop, your web browser may have a safety or security feature that my be denying the download.

3. Not common, but happens, you have not a office or word program installed onto your desktop computer or laptop.

4. If you have a mac computer or laptop, Locate a little tv icon in the right most side of your top search bar. If clicked you can turn your pop up blocker off. If that does not work, please email me so I know to then email you the document directly.

How do I know what class is a good start for me as a beginner?

I am happy to say that any of my tutorials can be successfully and happily completed at any level of skill that you bring to the table! All that you choose, is how long and how much you want to learn during a single class project :)

How do I make changes to my current bank card information?

While logged in you can journey to the top right of the page ( on mobile ) and select the three horizontal lines. Then a drop-down menu will appear. From here, select dashboard. Once you're in your dashboard you can select the purchases tab and you can then change your bank card information.

How do I redeem a gift card?

Journey to the very bottom of the homepage and select " Redeem Gift card " then enter in the credentials.  

How do I purchase a gift card?

Journey to the very bottom of the homepage and select " Buy a Gift card " then enter in the credentials. 

How do I cancel?

To cancel, log in and journey to your icon in the top right corner of the screen and then select " Dashboard ". Located in your membership menu select " cancel membership " in the bottom right corner. Follow through with the prompts and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods.